Safety Boundary
Stop before live-voltage testing, motor control work, or any repair involving sharp cabinet edges you cannot access safely.
Start Here
- Turn off water if leaking is active.
- Confirm hot and cold supply valves are open.
- Inspect drain hose height, kinks, and standpipe behavior.
- Note when the code appears: fill, wash, drain, spin, or unlock.
Decision Path
- Won't fill: Start with supply valves, inlet screens, hose kinks, and water pressure.
Next: Compare fill and inlet codes. - Won't drain: Check hose position and visible blockages before assuming pump failure.
Next: Review drain pump and long-drain codes. - Won't spin or stays locked: Separate load balance, lid/door lock, and motor-control symptoms.
Next: Use spin, lock, and motor code pages.
Stop and Call for Service
- Active flooding
- Burning electrical odor
- Locked door with water still inside and no safe drain path
- Repeated breaker trips
Next Code Guides
Once the symptom branch is clear, compare the matching brand-specific pages in the Washing Machine error-code library.